FAQs

 

FAQ General

 

Where do I access journal content?

  • All content published by JNS is available on thejns.org.


How do individual subscribers obtain access to the content?

  • The JNS users will still sign in with the AANS single sign on (SSO).
  • We also support access via Open Athens.

 

In what formats is journal content available online?

  • Subscribers may access both full text HTML and PDF journal content on our new online platform.

 

I set up direct links to journal content on thejns.org previously. Will these links continue to work?

  • Yes. There will be redirects in place to direct users from the previous URLs to the new. Please update the bookmarks to the new journal pages on the JNS Online platform to ensure easy access to the most complete journal content.
  • Please view the list of links to JNS Journals content below.

If you have additional questions, please review this FAQ, or contact us at jnsonline@thejns.org.

 

FAQ Librarians

 

How do institutional subscribers get access to content?

  • All current customers will have grace access to all journal content from JNS until October 31, 2018. You will have the opportunity to verify access to purchased entitlements when this grace period ends.
  • Institutional subscribers will access the content using IP authorization via the IPs that are defined for the account in the Access Management System (AMS).

 

How do I log in to the administrative account?

  • Please go to: https://ams.thejns.org/ to login to the Access Management System (AMS). If you have not yet been provided these credentials, please contact jnsonline@thejns.org.

 

What information is available on the Access Management System (AMS)?

  • IP addresses

  • Subscriptions

  • Contact Information

  • COUNTER Reports

  • An option to update OpenURL details

 

What do I need to do on the JNS Online platform site?

  • All current customers will have grace access to all journal content from JNS until October 31, 2018. You will have the opportunity to verify access to purchased entitlements when this grace period ends.
  • Following the launch of the new platform Librarians will receive an email with details for administrative access to the Access Management System, through which they can download COUNTER reports and manage account details including IP addresses for content access. If you are an account administrator and have not yet been provided the details for creating and logging into this account, please contact jnsonline@thejns.org.
  • Following receipt of the email, all administors should:
  • Verify your library administration account information. After launch, check your IPs and identify your proxy IP address, contact information, username, and email address.
  • Verify your access to purchased entitlements. When the grace period ends on October 31, 2018, institutional users will continue to be authenticated via IPs set by your library Administrator and individual subscribers will receive instructions on how to reset their password. Please verify that you have access to your purchased entitlements.


How do I know if my institution has access to an article?

The JNS online platform uses a color-coded padlock icon to indicate what access you have:

  • Green: indicates user-accessible content; content that you/your institution have access to. This could include content which is free or has been made available temporarily for promotional purpose.
  • Red: indicates restricted access; you do not have access to this content. To subscribe to this content, please contact jnsonline@thejns.org.


Who can I contact for any access issues?

You can contact us on jnsonline@thejns.org if you have any questions about the content hosted on thejns.org.

 

How does this affect my full-run subscription to a JNS Journal?

  • Current institutional subscribers will retain access to all volumes of their respective journals for the duration of the subscription term, but access will transition to our new platform.
  • All current customers will have grace access to all journal content from JNS until October 31, 2018. You will have the opportunity to verify access to purchased entitlements when this grace period ends.

 

Is post-cancellation (perpetual) access still available?

Yes, JNS provides post-cancellation (perpetual) access for institutional subscribers to issues of the journal published during the term of the subscription. Post-cancellation content previously hosted on Atypon will now be hosted on the new online platform subject to the same fee. You may always elect to access post-cancellation content through any of our archival partners.

 

How do I renew or place an order for the 2019 subscription year?

You can order through your subscription agent, or directly by contacting our subscriptions department:

Journal of Neurosurgery
Attn. Subscriptions Dept.
1 Morton Dr, Suite 200
Charlottesville, VA 22903
USA
Tel. 434-982-1684
Fax 434-982-1678
email: subscriptions@thejns.org

Subscriptions for our journal will continue to be handled by our office, please contact Dorothy Turner at subscriptions@thejns.org.

 

Why am I still seeing the ‘older’ site?

The new DNS will propagate over time and all users may not see the change for 24–48 hours after the record is updated to the new platform.


Journals URLs

Journal of Neurosurgery

https://thejns.org/abstract/journals/j-neurosurg/j-neurosurg-overview.xml

Journal of Neurosurgery: Spine

https://thejns.org/spine/abstract/journals/j-neurosurg-spine/j-neurosurg-spine-overview.xml

Journal of Neurosurgery: Pediatrics

https://thejns.org/pediatrics/abstract/journals/j-neurosurg-pediatr/j-neurosurg-pediatr-overview.xml

Neurosurgical Focus

https://thejns.org/focus/view/journals/neurosurg-focus/neurosurg-focus-overview.xml